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Rhoda E. Strickland
3400 Red Lion Rd., Apt. 45D
Philadelphia, Pennsylvania 19114
(215) 637-5077 ~home~
(215) 219-1595 ~voice mail~
res87@earthlink.net

RECENT WORK EXPERIENCE

Currently Unemployed-On Disability
April 2003--current.

Fraud Prevention/Customer Service, Careers Inc./Fleet Bank (temporary), Horsham, Pennsylvania;
December 2002--April 2003.
DUTIES:
Calling established clients regarding their accounts.
Helping customers with inconsistancies in their accounts.
Light clerical duties, when needed.

Unemployed
September 2002--December 2002.

Customer Service/Data Entry, Acsys, Inc./Penn Maid (temporary), Philadelphia, Pennsylvania;
July 2002--September 2002.
DUTIES:
Assisting customers with dairy orders via phone or fax.
Sending out information to clients.
Light clerical duties, when needed.

Unemployed
January 2002--July 2002.

Data Entry Specialist, Acsys, Inc./ISI-Thompson Scientific(temporary), Philadelphia, Pennsylvania;
February 2001--January 2002.
DUTIES:
High Volume data entry.
Light customer service.
Light receptionist and clerical duties when needed.

Data Entry Clerk, Various companies through the agencies of Robert Half, Philadelphia, Pennsylvania;
October 2000--January 2001.
DUTIES:
Input of orders and demographic information.
Faxing company information to customers.
Light filing and miscellaneous clerical duties.

Administrative Assistant, Alex Alternatives, Inc./Institute For Defense Analyses, Alexandria, Virginia;
July 2000--September 2000.
DUTIES:
Processed travel requisitions and clearances for US Government employees/consultants.
Edited unclassified memos for distribution.
Processed and delivered mail.
Collaborated on various tasks with other assistants.

Order Processing Clerk, OTG Software, Bethesda, Maryland;
January 2000--July 2000.
DUTIES:
Entered and processed orders.
Entered tracking information for shipped orders.
Answered and processed e-mail assistance requests.
Documented tasks for department operations manual.

Data Entry Specialist, Semcor, Inc./US Dept. of Defense, Linthicum, Maryland;
August 1998--January 2000.
DUTIES:
Keyed classified data.
Processed security clearance forms.
Prepared cases for data input.
Filed cases for future reference.

SKILLS

Sixteen years of data entry experience.
Keystrokes per hour: Alpha-12,000+, Numeric-15,000+.
MS Windows/Office/Novell/Lotus 1-2-3/DOS.
Experience in multiple office environments.
US Government security clearance.

EDUCATION

Catonsville Community College
Focus on Computer Science/Information Systems
September 1987-May 1989
GPA: 3.2/4.0

References Available Upon Request